Return follow-up

Lost something after returning an LAX rental car?

The fastest recovery path depends on where you last had the item. Use this Los Angeles-specific routing guide before sending the same request to every department.

Left inside the rental car

Contact the rental agency and return location on your agreement. Include the return time, vehicle class or plate, reservation number, and a precise description.

Left at the Rental Car Center or shuttle

Start with the rental agency for vehicle or counter items, then use LAX's official guidance for airport transportation or public-area items.

Left in a terminal, curbside, parking, or security area

Use LAX's official Lost and Found page. The last known location determines whether Airport Police, TSA, an airline, or a concession operator owns the next step.

Left on the aircraft

Contact the airline directly rather than the rental counter. Keep the flight number, terminal, gate, seat, and baggage details ready.

Official path

Start with the department that handled the location.

LAX Lost & Found

LAX-specific note

LAX Airport Police manages public-area Lost and Found. Items left on an aircraft, at an airline counter, in a rental vehicle, or with a ground-transport provider should be routed to that operator first.

Review return steps Find agency contacts